Shipping & Return
- Standard Delivery
- We use Standard Delivery. Stock items will be despatched within 2 working days and are usually delivered within 2 - 4 working days. Any non stock items you order will follow on at no extra cost. Service applies to whole of U.K.
- Return Policy
- Merchandise must be returned within 30 days.
- Merchandise must not be worn, altered, or washed.
- Merchandise must have all tags attached.
- Footwear must include the original shoe box in its original condition, without postal labels.
- Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
- Please Note: Shipping and handling charges are not refundable.
- Final Sale items may not be returned.
- Returned packages using the prepaid shipping label, but received at Awdeal after 15 days, will include a $10 fee, which will be charged at the time of your return. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
- Refunds & Processing Time
- If your package arrives at Awdeal within the 30-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Awdeal.